H
Trust Classification
100%
Auditable Actions
EX
Expertise Mapping
Product — H-Trust Matrix
Framework-Driven
Moderation in Action
The structured decision language for human moderation at scale.
Every node. Every connection. Mapped.
Problem 01
Inconsistent decisions at scale
As teams grow, policy interpretation diverges. The Matrix creates a shared decision language that every reviewer speaks.
Problem 02
Compliance exposure
Regulations are category-specific. The Matrix maps compliance requirements to every content type automatically.
Problem 03
Expertise mismatch
Not all reviewers can handle all content. The Matrix routes by domain expertise — not just availability.
Problem 04
Audit gaps
Regulators need traceable decisions. Every Matrix decision is structured, logged, and exportable.
More service?
Content moderation is no longer a cost center. With the H-TRUST™ Framework, it becomes a measurable risk-reduction and trust-growth engine.
By systematising how content risks are identified, escalated, and resolved, the framework helps organisations build safer digital ecosystems — where trust is measurable, decisions are explainable, and human intelligence remains central.
Ready to see it in action?
Walk through a live H-Trust Matrix configuration with our team.
Product — Expert Review
Domain-tested,
decision-certified
moderators powering
trusted moderation at scale
The right expert for the right decision — every time.
Our Expert Network is a vetted community of domain-certified reviewers — each with verified credentials, trauma training, and deep subject matter expertise — ready to handle your highest-stakes moderation decisions.
Join the network
Become an expert
If you have domain expertise, professional credentials, and a commitment to responsible moderation — we want to hear from you. Our expert reviewers are the backbone of trust decisions across the platforms we serve.
Domain expertise
Health & Medical
Clinical background or public health experience for medical misinformation review.
Domain expertise
Legal & Policy
Legal training for IP, defamation, and jurisdiction-specific compliance review.
Domain expertise
Counter-Extremism
Intelligence or policy background for terrorism and radicalisation content.
Domain expertise
Child Safety
Certified CSAM reviewers with mandatory trauma support and strict exposure limits.
Why it matters
Why expert review matters
Framework
Reviewer Expertise Framework
Every expert in the Precision10x network is assessed, certified, and matched using our structured Reviewer Expertise Framework — ensuring the right human is always in the right decision seat.
| Tier |
Role |
Requirements |
Content types |
Status |
| Tier 1 |
Certified Expert |
Domain degree + 5y exp + trauma cert |
CSAM, extremism, self-harm |
Active |
| Tier 2 |
Senior Reviewer |
Domain expertise + 3y exp |
Hate speech, health misinfo |
Active |
| Tier 3 |
Standard Reviewer |
Policy training + 1y exp |
Spam, IP, general policy |
Active |
| Tier 4 |
Specialist Assessor |
Assessment + P10x certification |
Complex edge cases |
Pending |
Ready to see it in action?
Apply to join the expert network or deploy it for your platform.
Product — MOD Wellbeing
Built-In Moderator
Wellbeing Monitoring
A comprehensive support system designed for the unique challenges of content moderation.
Moderator burnout is a systemic risk. Precision10x MOD is purpose-built to monitor, protect, and support the humans behind every trust decision — before it becomes a crisis.
Core system
A comprehensive support system
Designed for the unique challenges of content moderation — MOD tracks, responds to, and prevents the psychological toll that comes with frontline trust work.
01
Real-Time Stress Monitoring
Passive detection of distress patterns from work rhythm and response time anomalies.
02
Exposure Rotation Engine
Auto-rotate away from trauma content categories before threshold is reached.
03
Supervisor Dashboard
Live team wellbeing metrics with automated alert triggers and escalation paths.
04
EAP Integration
One-click access to counselling, peer support, and crisis resources from inside the platform.
Team wellbeing — this week
Alerts this week
Rotation triggered3
EAP referrals1
Check-ins completed24/24
Support system
Wellbeing resources
Built-in resources available to every moderator — on demand, without friction, without stigma.
Structured Debrief
Post-incident debrief sessions guided by trauma-informed facilitators.
Peer Support Network
Confidential peer-to-peer support channels moderated by trained colleagues.
Burnout Screening
Validated quarterly assessments with professional follow-up for high scorers.
Wellbeing Toolkit
Self-care resources, grounding techniques, and boundary-setting guides.
Crisis Line
24/7 confidential crisis support with direct connection to clinical professionals.
Recovery Time
Protected recovery windows built into scheduling for high-exposure sessions.
Ready to see it in action?
See how MOD protects your team while maintaining moderation quality.
Why Precision10x
Trust is built by
humans, and AI should
amplify not replace
human intelligence
Where trust turns into results.
We started Precision10x because we saw what happens when platforms trust automation over humans — inconsistent decisions, burned-out moderators, and eroded user trust. We built something different.
Regulatory Compliance
DSA · OSA · AI Act · ISO 42001
The Case for Defensibility
Content Moderation Needs a Defensible System — Now
Regulatory frameworks are tightening globally. A decision made without a traceable rationale is no longer a risk — it is a liability. The question is no longer whether to build a defensible moderation system, but how quickly it can be done.
01
Regulatory Pressure
The law now requires explainability
The EU Digital Services Act (DSA), the UK Online Safety Act, and the emerging US KOSA framework all share one requirement: platforms must be able to explain moderation decisions on demand. Vague policies and black-box AI are no longer legally acceptable.
DSA Art. 16–17
UK OSA s.64
KOSA §4
02
Compliance Exposure
Undocumented decisions cost more than building the system
A single undocumented CSAM referral, a missed GIFCT hash submission, or an inconsistent hate-speech ruling during a regulatory audit can trigger fines, enforcement orders, and reputational damage that dwarfs the investment in a proper trust infrastructure. Defensibility is risk management.
NCMEC Reporting
GIFCT
NetzDG
03
Organisational Risk
Inconsistency is the greatest threat to trust
When the same piece of content receives different outcomes depending on which reviewer sees it, which shift it lands in, or which market it originates from — public trust collapses. Consistency is not a byproduct of good intent. It requires a structured framework, enforced at scale.
AI Act Art. 9
ISO 42001
SOC 2 Type II
The Precision10x Position
A defensible system is not a bureaucratic overhead. It is competitive advantage. Platforms that can demonstrate consistent, explainable, human-validated content decisions will earn the trust of regulators, advertisers, and users — while those that cannot will face escalating friction at every level.
Traceability
Every decision must carry a complete audit trail — who made it, when, under which policy version, and on what basis. Spot audits must return a full decision log within hours, not weeks.
How we deliver it: Trust Trace™ — structured decision logging with full export in DSA-compatible format.
Consistency
The same content type must receive materially the same outcome across reviewers, markets, and time periods. Regulators treat inconsistency as evidence of an inadequate system, not human error.
How we deliver it: H-Trust Matrix — structured decision categories with mandatory escalation thresholds.
Proportionality
High-risk content categories — CSAM, terrorism, self-harm — must be handled by verified, domain-trained reviewers with documented credentials. Routing by availability alone creates legal exposure.
How we deliver it: Expert Network — certified reviewers matched to content category by domain, language, and risk tier.
Duty of Care
The Online Safety Act and emerging EU frameworks impose explicit duty-of-care obligations on platforms regarding moderator welfare. Platforms that cannot evidence active wellbeing programmes face regulatory sanction.
How we deliver it: Wellbeing Monitor — real-time exposure limits, wellness check-ins, and documented welfare compliance reporting.
Get involved
Join our mission
Whether you're a platform looking for better trust infrastructure, a domain expert who wants to contribute, or a researcher exploring responsible AI — there's a place for you at Precision10x.
Get in touch
Build Trust
With Us
Tell us about your platform and moderation challenges. Our team will be in touch within 24 hours.
Expert Network
Expert
Onboarding Form
Apply to join the Precision10x Expert Reviewer Network. All applications are reviewed within 5 business days.
Expert Assessment
Advanced Policy
Expert Assessment
This assessment evaluates your content policy expertise and ethical reasoning. It takes approximately 15 minutes. Your responses are used to match you to the right reviewer tier.